A retainer is a pre-paid block of guaranteed hours.
Blocks of hours are purchased to be used per calendar month at the standard rate of £25 per hour and are set as follows:
5 hours; 10 hours; 15 hours; 20 hours; 30 hours*
Additional time can be purchased in 30 minute segments.
You will be given reasonable notice of any excess time still to be used up
Excess hours will not roll over to the next month
Retainer hours are payable in advance prior to commencement of work
A retainer includes the following non-chargeable items:
Time tracked reporting, provided weekly
1x 15 minute weekly strategy call/Skype, if required
1x weekly status update